Marvel Group recently launched its Patient Promise™ initiative, and it’s already making a big impact on the spine surgery community and the patients they serve. This new program is designed to help surgeons connect with patients in a more meaningful way, and to ensure that everyone involved in the surgical process feels confident and supported.

The Patient Promise™ is an important component of Marvel Group’s Surgical Stewardship™ program, a program specifically developed by Marvel Group for elite spine surgeons. Collectively, the program is intended to help spine surgeons build their practices, partly by directing more ideal patients their way, and partly by providing them with all the necessary tools to inform the community about their superior results. The Patient Promise™ is the facet of the program that most directly benefits patients.

What’s the Patient Promise™ all about? 

The reason the Patient Promise™ is so helpful to patients is that it helps combat the constantly rising cost of healthcare, and this is good news for any patient, much less those who simply can’t afford out-of-pocket expenses. When any kind of follow-up or revision surgery is necessary, the Patient Promise will cover the expense of up to $5,000 provided the follow-up occurs within one year of the original procedure. Any unplanned revision surgery is eligible, even infections, so the cost won’t come out of the patient’s pocket.

For families in the low or medium-income bracket, this can be a godsend, because it can save them from significant financial distress. Having this warranty in place is another way that superior spine surgeons can differentiate themselves from the competition because others will simply not be able to offer this kind of warranty. You’re already an excellent spine surgeon if you’re partnered with Marvel Group, and this gives patients one more reason to choose you over competitors.

Keeping costs down 

Today, there are not too many things that are operating to put a brake on the runaway costs of healthcare – all the momentum is in the opposite direction. That’s what makes the simplicity of the Patient Promise™ stand out so clearly – it is one of the very few things that are even attempting to ease the burden on American families. Against that backdrop, the Patient Promise™ is like a breath of fresh air and will be greatly appreciated by any patient who is made aware of the program.

If you’re an outstanding private practice spine surgeon who would like to know if you qualify to join our Surgical Stewardship™ program and access our Patient Promise™ initiative, we invite you to contact us.